Case Studies
A selection of real projects, anonymized where clients asked. Client names are changed; the problems, the numbers and the fixes are exactly as they happened.
Case 01 / Freight rescue
A first-time importer had wired full payment to four suppliers across China. Battery products without certificates, no legal import identity, and two previous agents had already given up. Two loads had been hauled out and sent back to the warehouse.
Four paid-up suppliers in different provinces; battery goods needing certification; no EORI number; previous attempts had failed twice.
Consolidated everything into one shipment, built a customs document set that matched the export declaration and the carrier bill of lading, and routed the cargo via Hong Kong through Koper to the client.
Delivered. The client now routes all China purchasing through us and only handles ordering and payment.
Case 02 / Commercial equipment
A well-known Spanish procurement company needed seven-color commercial ice cream machines delivered to Europe: CE-adapted, protected in 350 kg heavy-duty plywood crates, with operator training that survives the handover.
Full-touchscreen machines with European certification requirements, heavy export crates, and an after-sales knowledge gap for the end user's operators.
Matched the CE-adapted configuration, organized heavy-duty plywood export packaging, and coordinated hands-on operator training with the factory.
Delivered with full training. The client came back to discuss repeat orders and asked about working with us as an agency partner.
Case 03 / First-time import
A Polish buyer had local channels but zero import experience. They needed more than shipping: CE and RoHS verification, an EU compliance file, and goods collected from several provinces without paying retail freight.
No import experience, scattered suppliers, no way to verify a factory was real, and no clear picture of EU clearance rules.
CE and RoHS checks on every factory, a full EU compliance file, and consolidation from multiple provinces with volume compression before shipping.
Head freight and clearance landed about 40% below factory-direct shipping, with zero defects on arrival. Now a recurring, quarterly buyer.
More From the Field
Shorter stories, same standard. Ask us about any of them on a call and we will walk you through the details.
Custom aluminum pannier sets shipped in a 40HQ loading. Dead corners in the container carried small LED accessories, cutting freight per unit. Loading was supervised on site and photographed end to end.
A client asked us to wire a deposit to a fast-talking Instagram supplier. The free registry check found a court-listed dishonest debtor: frozen equity, five lawsuits, and a business scope that did not match the product. No deposit was ever sent.
A 5.4-meter electric dragon with wings, doors, grilles and props from more than forty suppliers across China, consolidated into a single 20GP container, exported under our entity, and assembled on arrival.
A clothing seller lost three storefronts to defect-driven complaints. We took over inbound inspection piece by piece, pre-warned slow-moving stock, and supported the move to their own DTC brand.
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